Ordering info > Terms and Conditions of Sale

Conditions of Sale
We really like to talk to our customers…. Shutter hardware can be tricky to configure and it’s always best to spend a little time up front to avoid problems down the road. Defining an integrated solution considering shutters, hardware, and your installation circumstance is the best way to insure a successful installation and often save time and money. Please call before ordering, we may well have suggestions to simplify the process and improve your results.

Payment
We require full payment prior to shipment of hardware.  We accept personal checks, most major credit cards or can ship COD.  Commercial accounts and terms can be provided for existing professional customers, call for details.

Prices
All prices are subject to change without notice. All shipments will be billed at retail prices prevailing at time of order unless otherwise guaranteed in writing by us. Custom orders pre-priced based on your detailed installation drawings.

Freight
Calculated from Royersford, PA. UPS ground unless otherwise instructed. We charge $5.00 per box packaging fee.

Returns
No returns will be accepted without authorization, return shipping fee charges will be accepted only if the return is our fault. Defective merchandise or that damaged in transit will be replaced at no charge upon inspection. Please contact us immediately should you have such a problem and be sure to keep the original packaging. Non-standard hardware is made and finished to fit your agreed specifications, failure to function due to length or offset is not a valid reason for return. If we provide hardware based on your drawings and it matches the approved drawings and dimensions, we will not accept the hardware as returnable. Standard hardware may be returned for any reason - undamaged, in original packaging, with all provided fasteners. Such returns are subject to 20% re-stocking charge, you pay the shipping.

Mailing address

Guthrie Hill Hardware
19 Lynwood Dr
Chalfont, PA 18914

Ordering info Custom Hardware

With custom orders we always require a drawing of your specific condition. If you would like a piece of original hardware matched it is always best to send a sample for quote and to serve as a pattern from which we’ll work. Short of a sample, we would need a photograph or detailed drawing including dimensions. Again, we will respond with a quote and approval prior to commencing with any work.

Delivery Time
We try to keep as many of our stock items on the shelves as possible, if we have it in stock, your order will generally ship within two business days. There is such a wide range of variables at play here that it’s often impossible to keep enough of everything on hand for immediate shipment. Another good reason to call, we can confirm availability and ship dates.
Custom hardware can take 5-8 weeks for delivery depending on quantity, complexity of the pieces and our work load.

About our finish
We want your hardware to look great forever.  Our finishes and fasteners are selected to withstand the abuse of weather and time.

Our finish is designed to make your hardware last longer in the harshest environments and be as eco-friendly as possible.  The black finish, standard on all steel hardware is the result of a multi-step automated process provided by a company with over 30 years experience in the commercial finish industry.  Here are the steps to give you the best:

• Rust and scale removing bath and rinse
• Electrolytic phosphate coating.  This process is critical because it completely coats the part with a surface designed to protect the metal and accept another layer of protection. 
• Black electrolytic epoxy dip, commonly called “E-Coat”.  It provides a black finish that bonds with the phosphate and provides an extremely rust resistant finish.
• Finally a black polyester powder coating.  The powder is sprayed on in automated spray booths and then baked to transform the powder to a scratch and UV resistant finish.  This coating process assures that Guthrie Hill Hardware will look great longer and last longer.

Why is this better than just powder coat?  We have the best cleaning/metal prep processes and the E-coat dip adheres to surfaces a powder spray unit cannot always reach.  The powder coat top layer provides a protection against scratches and UV degradation.

We use 18-8 stainless steel fasteners because the screws and bolts often have more challenging environments.   The chemicals in pressure treated wood, the tannins in cedar, the moisture in any wood attacks a screw thread and rusts the faster where you can’t even see it.  Scratches in the head from screwdrivers give rust a foothold.  Stainless steel doesn’t rely on a finish to protect it, the “recipe” used to make it is a better defense.

Still, the best designs possible will not survive without some maintenance.  If you scratch the finish during installation, use of any exterior rust preventative paint is recommended. 

If you want your hardware in a color other than black, paint over the finish we provide, do not strip it and repaint.  Simply rough up the finish and apply the any color paint you want. 

Ordering Info > Pricing – March, 2008

Click here for a printable .pdf file

Numbering Explanation
First 3 digits refer to style
N,W refer to width of hinge
Number after – refers to length
Length on 0” offset – 1” from center of barrel
Length on offset – measured form offset bend
Offsets 0,1,2,3 Standard, ½” increments available as custom. 
Offset measured from mounting surface (back) of hinge to center of barrel

Numbering Explanation
First 3 digits refer to style
N,W refer to width of hinge
Number after – refers to dimension L on photo

Drive

Plate and Leaf

Numbering Explanation
First 3 digits refer to style
N,W refer to width of hinge
Number after specifies offset
See installation situations for details

Lag

Female

Numbering Explanation
First 3 digits refer to style
N,W refer to width of hinge

Numbering Explanation
First 3 digits refer to style
N,W refer to width of strap
Number after specifies length

Historic

Offset

Contemporary 

(SS indicates Stainless Steel)

Tie Back Mounting Options

Can be applied to any tie-backs.  
If purchased with tie backs, deduct $5

Hooks

ACME

Clark’s Tip

Hinges and Pintles

Tie Backs

Slide Bolt

L Hinge

(½” dia barrel)

Strap Hinge

(1/2” dia barrel, 1” Offset only)

Pintle(1/2” dia barrel)

Small Pin Hinge Sets

Small Pin Lag Pintel

Slide Bolts

© Guthrie Hill Hardware Company, Inc.